This page identifies the person who operates this website and sells the courses and coaching offered on it, as required by Portuguese Decree-Law 7/2004 on electronic commerce, Decree-Law 24/2014 on distance contracts and the equivalent trader identification rules in the European Union and elsewhere.
| Seller | Elsa Sofia Miranda Tomaz, trading as Lemongymfits |
|---|---|
| Legal status | Sole trader (empresária em nome individual) resident in Portugal |
| Tax number (NIF) | 266465994 |
| Address | Edf. Spot, R. de Aires Barbosa, n.º 3, Bairro do Liceu, 3810-042 Aveiro, Portugal |
| support@lemongymfits.com | |
| Telephone | +351 912 010 222, Monday to Friday, 9:00 to 19:00 Lisbon time |
| Website | https://lemongymfits.com |
| Card statement descriptor | LEMONGYMFITS |
What is sold here
Lemongymfits sells online fitness education and a remote coaching service:
- 5 training courses in written form (Strength Training, Cardio Training, Group Classes, Combat Sports, Personal Training), each with 8 lessons, for €39 each;
- three plans paid once that include all 5 courses: Self-Guided (€99), Coached (€129, with 4 weeks of coaching by WhatsApp message) and Personal (€249, with 12 weeks of coaching by WhatsApp message and a personal written training plan).
All prices are in euros and are charged once. Nothing is shipped, nothing renews and no subscription is created. The contents of each course and plan are listed on this website and summarised again before payment.
What is not sold here
Lemongymfits is an online business. It is not a gym, a sports club, a clinic, a physiotherapy practice or a nutrition service, it has no premises open to the public, and it offers no in-person training, medical consultations, diagnoses or treatments. See the health disclaimer.
Who we sell to
We sell worldwide to people aged 18 or over. We do not sell to anyone in a country subject to comprehensive international sanctions, and Stripe independently blocks payments it is not permitted to process.
Payment processing
Payments are processed by Stripe. We never receive or store your full card number. Charges appear on your statement as LEMONGYMFITS.
Hosting
This website is hosted by Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, United States.
Complaints and disputes
Please write to support@lemongymfits.com first. We reply within one working day and we would rather solve a problem than argue about it.
Electronic complaints book. Under Portuguese law you can file a complaint in the official electronic complaints book (Livro de Reclamações Eletrónico) at livroreclamacoes.pt. The complaint is sent to us and to the competent authority.
Alternative dispute resolution. If a consumer dispute cannot be solved with us directly, you may take it to a consumer arbitration centre. The CNIACC, the National Centre for Consumer Information and Arbitration (cniacc.pt), handles disputes anywhere in Portugal where no regional centre is competent, and the full list of approved centres is published on the Portuguese Consumer Portal (consumidor.gov.pt). Consumers in other EU countries may also contact the European Consumer Centre of their country.
Responsibility for content
Elsa Sofia Miranda Tomaz is responsible for the content published on this website. The courses and the coaching are general fitness education, as explained in the health disclaimer.